{"id":5741,"date":"2019-09-11T13:37:34","date_gmt":"2019-09-11T10:37:34","guid":{"rendered":"https:\/\/2019.thessaloniki.wordcamp.org\/?post_type=wcb_speaker&#038;p=5741"},"modified":"2019-09-12T10:35:50","modified_gmt":"2019-09-12T07:35:50","slug":"%ce%b3%ce%b5%cf%89%cf%81%ce%b3%ce%af%ce%b1-%cf%84%cf%83%ce%b9%ce%b1%ce%bc%ce%b1%ce%bd%cf%84%ce%ac","status":"publish","type":"wcb_speaker","link":"https:\/\/thessaloniki.wordcamp.org\/2019\/speaker\/%ce%b3%ce%b5%cf%89%cf%81%ce%b3%ce%af%ce%b1-%cf%84%cf%83%ce%b9%ce%b1%ce%bc%ce%b1%ce%bd%cf%84%ce%ac\/","title":{"rendered":"\u0393\u03b5\u03c9\u03c1\u03b3\u03af\u03b1 \u03a4\u03c3\u03b9\u03b1\u03bc\u03b1\u03bd\u03c4\u03ac"},"content":{"rendered":"\n<p>\u0397 \u0393\u03b5\u03c9\u03c1\u03b3\u03af\u03b1 \u03b5\u03c1\u03b3\u03ac\u03b6\u03b5\u03c4\u03b1\u03b9 \u03c3\u03b1\u03bd \u03c3\u03cd\u03bc\u03b2\u03bf\u03c5\u03bb\u03bf\u03c2 Customer Support and Success \u03ba\u03b1\u03b9 \u03b2\u03bf\u03b7\u03b8\u03ac\u03b5\u03b9 SaaS companies, startups, \u03ba\u03b1\u03b9 e-shops \u03bd\u03b1 \u03bf\u03c1\u03b3\u03b1\u03bd\u03ce\u03c3\u03bf\u03c5\u03bd \u03c4\u03b9\u03c2 \u03b4\u03b9\u03b1\u03b4\u03b9\u03ba\u03b1\u03c3\u03af\u03b5\u03c2 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd \u03c3\u03c4\u03b7\u03bd \u03c0\u03bb\u03b1\u03c4\u03c6\u03cc\u03c1\u03bc\u03b1 \u03c4\u03bf\u03c5\u03c2, \u03bd\u03b1 \u03b8\u03ad\u03c3\u03bf\u03c5\u03bd \u03c3\u03c4\u03c1\u03b1\u03c4\u03b7\u03b3\u03b9\u03ba\u03ad\u03c2 \u03ba\u03b1\u03b9 \u03c3\u03c4\u03cc\u03c7\u03bf\u03c5\u03c2, \u03bd\u03b1 \u03c5\u03bb\u03bf\u03c0\u03bf\u03b9\u03ae\u03c3\u03bf\u03c5\u03bd \u03cc\u03bb\u03b1 \u03b1\u03c5\u03c4\u03ac \u03c3\u03b5 \u03c4\u03b5\u03c7\u03bd\u03b9\u03ba\u03cc \u03b5\u03c0\u03af\u03c0\u03b5\u03b4\u03bf \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03bc\u03b5\u03c4\u03c1\u03ae\u03c3\u03bf\u03c5\u03bd \u03c4\u03b1 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03ad\u03c3\u03bc\u03b1\u03c4\u03b1. \u0395\u03c0\u03b9\u03c0\u03bb\u03ad\u03bf\u03bd \u03b5\u03af\u03bd\u03b1\u03b9 co-organizer \u03c4\u03bf\u03c5 Athens Support Driven Meetup, \u03cc\u03c0\u03bf\u03c5 \u03c3\u03c4\u03cc\u03c7\u03bf\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03bd\u03b1 \u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03b7\u03b8\u03b5\u03af \u03bc\u03b9\u03b1 \u03b5\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ae \u03ba\u03bf\u03b9\u03bd\u03cc\u03c4\u03b7\u03c4\u03b1 \u03b1\u03bd\u03b8\u03c1\u03ce\u03c0\u03c9\u03bd \u03c0\u03bf\u03c5 \u03b5\u03bd\u03b4\u03b9\u03b1\u03c6\u03ad\u03c1\u03bf\u03bd\u03c4\u03b1\u03b9 \u03bd\u03b1 \u03b5\u03be\u03b5\u03bb\u03b9\u03c7\u03b8\u03bf\u03cd\u03bd \u03c3\u03c4\u03bf\u03bd \u03c4\u03bf\u03bc\u03ad\u03b1 \u03c4\u03bf\u03c5 Customer Support \u03ae Customer Success \u03ba\u03b1\u03b9 \u03c4\u03bf \u03ad\u03c7\u03bf\u03c5\u03bd \u03b5\u03c0\u03b9\u03bb\u03ad\u03be\u03b5\u03b9 \u03c9\u03c2 \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<p>Georgia works as a Customer Support and Success consultant and helps SaaS companies, startups, and e-shops organize customer service processes on their platform, set strategies and goals, implement all these at a technical level, and measure results. In addition she is a co-organizer of the Athens Support Driven Meetup, where the goal is to create a Greek community of people who are interested in evolving into Customer Support or Customer Success and have chosen it as a career. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0397 \u0393\u03b5\u03c9\u03c1\u03b3\u03af\u03b1 \u03b5\u03c1\u03b3\u03ac\u03b6\u03b5\u03c4\u03b1\u03b9 \u03c3\u03b1\u03bd \u03c3\u03cd\u03bc\u03b2\u03bf\u03c5\u03bb\u03bf\u03c2 Customer Support and Success \u03ba\u03b1\u03b9 \u03b2\u03bf\u03b7\u03b8\u03ac\u03b5\u03b9 SaaS companies, startups, \u03ba\u03b1\u03b9 e-shops \u03bd\u03b1 \u03bf\u03c1\u03b3\u03b1\u03bd\u03ce\u03c3\u03bf\u03c5\u03bd \u03c4\u03b9\u03c2 \u03b4\u03b9\u03b1\u03b4\u03b9\u03ba\u03b1\u03c3\u03af\u03b5\u03c2 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd \u03c3\u03c4\u03b7\u03bd \u03c0\u03bb\u03b1\u03c4\u03c6\u03cc\u03c1\u03bc\u03b1 \u03c4\u03bf\u03c5\u03c2, \u03bd\u03b1 \u03b8\u03ad\u03c3\u03bf\u03c5\u03bd \u03c3\u03c4\u03c1\u03b1\u03c4\u03b7\u03b3\u03b9\u03ba\u03ad\u03c2 \u03ba\u03b1\u03b9 \u03c3\u03c4\u03cc\u03c7\u03bf\u03c5\u03c2, \u03bd\u03b1 \u03c5\u03bb\u03bf\u03c0\u03bf\u03b9\u03ae\u03c3\u03bf\u03c5\u03bd \u03cc\u03bb\u03b1 \u03b1\u03c5\u03c4\u03ac \u03c3\u03b5 \u03c4\u03b5\u03c7\u03bd\u03b9\u03ba\u03cc \u03b5\u03c0\u03af\u03c0\u03b5\u03b4\u03bf \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03bc\u03b5\u03c4\u03c1\u03ae\u03c3\u03bf\u03c5\u03bd \u03c4\u03b1 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03ad\u03c3\u03bc\u03b1\u03c4\u03b1. \u0395\u03c0\u03b9\u03c0\u03bb\u03ad\u03bf\u03bd \u03b5\u03af\u03bd\u03b1\u03b9 co-organizer \u03c4\u03bf\u03c5 Athens Support Driven Meetup, \u03cc\u03c0\u03bf\u03c5 \u03c3\u03c4\u03cc\u03c7\u03bf\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03bd\u03b1 \u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03b7\u03b8\u03b5\u03af &hellip; <a href=\"https:\/\/thessaloniki.wordcamp.org\/2019\/speaker\/%ce%b3%ce%b5%cf%89%cf%81%ce%b3%ce%af%ce%b1-%cf%84%cf%83%ce%b9%ce%b1%ce%bc%ce%b1%ce%bd%cf%84%ce%ac\/\" class=\"more-link\">\u03a3\u03c5\u03bd\u03b5\u03c7\u03af\u03c3\u03c4\u03b5 \u03c4\u03b7\u03bd \u03b1\u03bd\u03ac\u03b3\u03bd\u03c9\u03c3\u03b7 \u03c4\u03bf\u03c5<span class=\"screen-reader-text\"> &#8220;\u0393\u03b5\u03c9\u03c1\u03b3\u03af\u03b1 \u03a4\u03c3\u03b9\u03b1\u03bc\u03b1\u03bd\u03c4\u03ac&#8221;<\/span><\/a><\/p>\n","protected":false},"author":14980497,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_user_name":"","footnotes":""},"speaker_group":[],"class_list":["post-5741","wcb_speaker","type-wcb_speaker","status-publish","hentry"],"jetpack_sharing_enabled":true,"avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/48968a056517e2f59928379dd49ea1542c3e85dffdedf696f2069134a6edfb41?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/48968a056517e2f59928379dd49ea1542c3e85dffdedf696f2069134a6edfb41?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/48968a056517e2f59928379dd49ea1542c3e85dffdedf696f2069134a6edfb41?s=96&d=mm&r=g","128":"https:\/\/secure.gravatar.com\/avatar\/48968a056517e2f59928379dd49ea1542c3e85dffdedf696f2069134a6edfb41?s=128&d=mm&r=g","256":"https:\/\/secure.gravatar.com\/avatar\/48968a056517e2f59928379dd49ea1542c3e85dffdedf696f2069134a6edfb41?s=256&d=mm&r=g","512":"https:\/\/secure.gravatar.com\/avatar\/48968a056517e2f59928379dd49ea1542c3e85dffdedf696f2069134a6edfb41?s=512&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/speakers\/5741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/speakers"}],"about":[{"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/types\/wcb_speaker"}],"author":[{"embeddable":true,"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/users\/14980497"}],"replies":[{"embeddable":true,"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/comments?post=5741"}],"version-history":[{"count":3,"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/speakers\/5741\/revisions"}],"predecessor-version":[{"id":5816,"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/speakers\/5741\/revisions\/5816"}],"sessions":[{"embeddable":true,"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/5824?_embed=1&context=view"}],"wp:attachment":[{"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/media?parent=5741"}],"wp:term":[{"taxonomy":"wcb_speaker_group","embeddable":true,"href":"https:\/\/thessaloniki.wordcamp.org\/2019\/wp-json\/wp\/v2\/speaker_group?post=5741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}